Research & Trends
The scam text that teaches people to ignore the court
Fake court texts demanding payment now look almost identical to real reminders. The real cost is public trust in the messages that keep people out of…
Research & Trends
Latest insights in court technology and research
Articles in Research & Trends
Research & Trends
Officer Court Overtime Isn't a People Problem. It's a Calendar Problem.
The court sets the docket, the department sets the shift, the prosecutor issues the subpoena. None share a calendar, and taxpayers cover the collision
Research & Trends
Not All AI in Criminal Justice Carries Equal Risk
RAND's 2026 AI taxonomy rates court reminders low equity risk and explainable. Predictive policing: high risk, black-box. Courts should know the…
Research & Trends
Court Reminders Are a Rare Island of Bipartisan Consensus
Court date reminders have no political opposition. Democrats, Republicans, law enforcement, and advocates all agree. Here is what the data shows.
Research & Trends
What Actually Works: The Science of Getting People to Court
Message wording and form design impact court appearances. NYC achieved 36% reductions through design. Auto-enrollment reaches 90% vs opt-in's near…
Research & Trends
Why Failures to Appear Happen: Communication, Not Defiance
Most court failures to appear are communication breakdowns, not defiance. 90% were unaware that reminder systems existed. Prevention works better.
Research & Trends
Failure to Appear Is the Hinge Point in the Court System
Failure to appear drives 1 in 8 jail bookings nationwide. New data shows how missed court dates on low-level cases create warrant backlogs and jail…
Research & Trends
USA Court Statistics: The Numbers That Define the Justice System
A data-driven look at the scale of U.S. courts, failures to appear, warrants, and jail churn, and what the numbers reveal about where improvement is…
Research & Trends
GovLink AI: Powering the Next Generation of Government Communication
GovLink AI helps agencies modernize communication through secure, accessible, and citizen-focused CPaaS solutions built for trust and equity.
Research & Trends
Beyond the Bubble: How AI Will Reshape Government Work
AI hype may fade, but history shows tech reshapes work. In courts, AI will transform tasks, not jobs, making government more effective and accessible.