The Official eCourtDate Blog

Research, practical guidance, and ideas for better court communication.

Latest Articles

Explore the latest articles and resources to help you succeed with eCourtDate.

Research & Trends

Not All AI in Criminal Justice Carries Equal Risk

RAND's 2026 AI taxonomy rates court reminders low equity risk and explainable. Predictive policing: high risk, black-box. Courts should know the…

Greg Shugart7 min read
Best Practices

What CourTools Can’t See

CourTools tracks clearance rate, time to disposition, and trial date certainty. Here’s what predicts those scores before they shift.

Greg Shugart6 min read
Best Practices

The Choice: What Courts Do Next

Six posts. Dozens of studies. One conclusion: court reminder systems work. Here's what the research proved and the six steps courts can take right…

Greg Shugart8 min read
Best Practices

What Failures to Appear Actually Cost Courts

Prevention costs $9.84 per FTA. Enforcement costs $2,850. That's 290:1 ROI. Yet half of states don't use court reminders. The data settled this years…

Greg Shugart9 min read
Data-Driven Insights

Client Supervision Solution

eCourtDate's Client Supervision Solution is a modern, mobile-first platform supporting pretrial and probation agencies. It reduces failure-to-appear…

Greg Shugart3 min read

Common Questions About Court Technology

Do automated court date reminders reduce failure to appear rates?

Yes. Courts that add automated reminders on top of mailed notices consistently report lower failure to appear rates, with published studies and agency reports showing reductions in the range of 20 to 40 percent. The size of the drop depends on how early the reminder is sent, how many channels are used, and whether contact information is kept current.

What is the best way to send court date reminders?

Text messaging reaches the most people, because it does not depend on a smartphone, an app, or a data plan. Most agencies combine SMS with email and voice calls, and keep mailed notices for people with no reachable phone number. Sending more than one reminder, typically a week ahead and again the day before, works better than a single notice.

How far in advance should a court reminder be sent?

A common pattern is one reminder about seven days before the court date and a second one the day before. The first gives someone time to arrange transport, childcare, or time off work, and the second addresses simple forgetting.

Is it legal for courts to text defendants about their court dates?

Court reminders are generally treated as informational rather than marketing messages, but requirements vary by jurisdiction. Agencies should confirm their own rules, record how a phone number was obtained, and provide a clear way to opt out and to change a contact number.

What grant funding is available for court technology?

Court modernization is regularly funded through federal justice assistance programs, state judicial technology funds, and pretrial improvement grants. Eligibility and deadlines change each cycle, so the current programs and their requirements are tracked in the Grant Opportunities category of this blog.

How do courts measure whether a reminder program is working?

The primary measure is the failure to appear rate before and after launch, compared over the same seasons. Useful supporting measures are message delivery and bounce rates, the share of people with a reachable contact method, opt out rates, and the number of warrants issued for non appearance.

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